Shipping Policy

All shipping rates are calculated based on the weight of your purchase and you will be able to review in your cart prior to completing checkout.  Shipping times are estimated by USPS, (for example, two day priority mail), does not include processing time to pack orders.

Domestic Orders

All Domestic Orders over $50 ship for FREE! These orders will ship by either USPS or UPS depending on the size. If you would prefer one or the other, please send us an e-mail when the order is placed or leave a note during checkout. 

International Orders

At the moment, The SHEMP Yarn Company is only accepting B2B (Wholesale) orders Internationally. If you are an individual located outside of the US and would like to make a purchase of multiple items, please send us an email: We will be sure to get back to you and help you complete your order right away.

International Shipping Rates

Please note that we are unable to ship to the United Kingdom, Australia, and New Zealand at this time.  Shipping rates are based on what we are charged by USPS – this is calculated based on order weight.  Please note that international customers will be responsible for paying any duties or customs fees associated on your purchase. We use USPS whenever possible to reduce this possibility, but cannot guarantee that you won’t be charged additional fees upon receipt of your order. 

How soon will my order ship?

We make every effort to ship orders out in a timely matter. We aim to get every order out the door within 2-3 business days (excludes weekends and holidays) of placing the order.  Upon shipping, you will receive an e-mail with tracking information. 

What if I still have questions?

Send us an e-mail! We know that ordering  online can be a scary thing… we love working with you to make sure you are satisfied with your order! If you would like more information, additional images, or just want to say hello, send a message through our contact page.

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